ABOUT THE BOSTON ATHLETIC ASSOCIATION
Founded in 1887, the B.A.A. is a non-profit organization with a mission to promote a healthy lifestyle through sports, especially running. The B.A.A. is committed to a world where all people can access and benefit from running and an active lifestyle. The B.A.A. advances its mission and vision by organizing mass-participatory running events such as the Boston Marathon, creating or supporting community fitness events, and sponsoring a running club that serves the greater Boston area.
The B.A.A. believes that everyone—no matter their race, gender, or background—should be able to advance their well-being safely and without fear or discrimination of any kind. The organization is committed to fostering a workplace and community that is diverse, equitable, inclusive and promotes a sense of belonging for all. To learn more about the B.A.A., please click here.
ABOUT THE ROLE
Reporting to the Director of Technical Operations and serving on the Race Operations and Production team, the Operations Coordinator will help ensure B.A.A. events are planned and executed to the highest level. They will assist and facilitate a variety of tasks that directly impact the experience of the B.A.A.’s participants, Race Committee members, vendors, and many others who are involved in B.A.A. events.
RESPONSIBILITIES
Support the Director of Technical Operations with the management and maintenance of the B.A.A. Racing App, medical tracker, and other Race Operations-related software/app solutions, as assigned. Provide user training to internal and external parties.
Help to maintain the B.A.A. inventory platform by supporting data entry, process documentation and user training, as needed.
Facilitate timely contract management, ensuring appropriate approvals and steps are taken on contracts related to the Medical Contributor Program, Course Medical tents, and others, as assigned.
Facilitate contract, vendor, and personnel administration for the Race Operations Center (ROC).
Coordinate and assist with both internal and external meeting series, such as Public Safety, Race Committee, and the Race Operations and Production team meetings. Ensure related tasks are planned and executed on time and within budget, including, but not limited to the following elements: meeting schedules, venues, food and beverage programs, check-in procedures, agendas, participant communications, etc.
Support the development and maintenance of Standard Operating Procedures.
Provide support on event day(s) to expedite racecourse set up, product distribution, and logistics, as assigned by the Chief of Race Operations and Production. Assist with overall event execution.
Help conduct evaluations to identify areas for improvement post-event.
Facilitate the medical device transportation and usage program from B.A.A. races.
Provide ad hoc support to the Race Operations and Production team, and perform other related duties as assigned.
WHO WE’RE LOOKING FOR
There are innumerable ways to learn, grow and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.
- 1-2 years of related work experience in an event operations, hospitality, or related field preferred.
- Excellent planning and organizational skills, with an ability to prioritize and pivot in the moment (e.g., during events or meetings).
- Strong communication skills, including public speaking.
- Exceptional customer service skills with the ability to work with a wide variety of stakeholders in an inclusive manner.
- Can work well independently, in a team environment, and at live outdoor events.
- Genuine enthusiasm for supporting people (internal and external) at events, particularly sports and running-related experiences.
- Proficient in Microsoft 365 tools, including Outlook, Excel, Word, and PowerPoint.
- Experience in Salesforce a plus.
- Flexibility to attend night and weekend events.
- Must be able to frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 25 pounds.
WORK EXPECTATIONS AT THE B.A.A.
We are a hands-on team and seek employees who are passionate about our work and service to our community. The Operations Coordinator is a 40 hours/week, exempt position. The role will require flexibility to work on some weekends and evenings throughout the year. Additionally, there will be longer work hours surrounding B.A.A. race events. Limited local travel required.
COMPENSATION & BENEFITS
The salary range is competitive and commensurate with lived and professional experience. The B.A.A. will promote your professional growth and development by providing access to:
- Competitive health & dental insurance plans
- Life insurance, short term, and long-term disability plans funded 100% by the B.A.A.
- 401(k) matching dollar-for-dollar up to 4% after one year of service, elective deferrals may begin upon hire
- An annual allotment of professional development funding (up to $2,000 per calendar year)
- Paid vacation based on years of service
- 11 paid holidays, 9 scheduled and 2 floating
HOW TO APPLY
To apply to this position, please prepare a resume and cover letter to the attention of the B.A.A. Human Resources team and submit your materials to opportunities@baa.org.
The B.A.A. is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status or any other status protected by applicable law.
